ORDERING & PAYMENT
How can I place an order?
You can place an order either via:
• Telephone @ +65 6883 5888
• Online
Operating Hours:
Monday to Friday: 9am to 7.30pm
Saturday to Sunday & PH : 9am to 7pm
How many days in advance do I need to place an order?
Orders have to be placed 3 days in advance.
Can I make any last minute changes to my order?
Any changes must be made 2 working days prior to event date.
Will there be any additional charges if I need to make a last minute cancellation of my order?
Only 50% of the total bill will be refunded if order cancellation is made 1 working day prior to event date. No refund will be made if order cancellation is made on the event date.
Will you be able to help with last minute orders?
We have a SOS Buffet express for last minute buffet orders*. Delivery can be done within 3 hours from order confirmation to delivery for up to 500pax per order.
*Menu is subjected to availability
DELIVERY
Can I do self-collection?
Yes, self-collection is available at 2 locations: 30B Quality Rd Singapore 618826 (West) & 1 Kaki Bukit Road 1, Enterprise One #05-03/04 Singapore 415934 (East)
Do you deliver on Public Holidays?
Yes, we deliver every day.
What is the delivery charge?
Mini Buffet: $45
Delivery charge of $45 ($49.05 w/GST) per trip is applicable for mini buffet orders
Delivery charge of $90 ($98.10 w/GST) per return trip is applicable for regular buffet orders
An additional $10 delivery charge is applicable for Central Business District (CBD) areas. Please refer to the first 2 digits of the postal code: Robinson – 01, 04, 05, 06, 07, 08; Marina Square – 03, 17; Orchard 22, 23,24; Bras Basah 18, 19.
What is your earliest delivery time?
For Regular Buffet / Mini Buffet: 8.30am
For High Tea: 7.45am (surcharge of $50 for deliveries between 7am – 7.30am)
What is the collection time for the buffet?
Collection of buffet will be 4 hours from time of delivery or 10.30pm whichever is earlier. A surcharge of $100.00 will be applicable for collection after 10.30pm or on the following day subjected to availability.
Can I extend the collection time for the buffet?
A maximum of 1 hour extension available at a surcharge of $10.00. However extension of collection time is not recommended as NEA advises for food to be best consumed within 4 hours.
Is there an extra charge for late collection?
A surcharge of $50 is applicable for next day collection at our driver’s convenience, and a surcharge of $150 for collection between 11pm-1am latest subjected to availability.
CATERING ENQUIRIES
What is a Mini Buffet?
A Mini Buffet is recommended for 10-15pax. Food will be served in disposable microwavable containers, and disposable ware will be provided. Tables and warmers will not be provided.
What is a Regular Buffet?
A Regular buffet is recommended for 25pax and above. Full table set-up with warmers and tables with skirting, and disposable ware will be provided. Disposable utensils are not provided for BBQ menu and ala carte orders.
Are cutleries provided?
Yes, disposable cutleries are provided for all menus. Cutleries are provided 1:1 with additional buffer. Additional disposable cutlery is available at $1.00/set.
Are takeaway boxes/containers provided?
No, we do not provide takeaway boxes/containers for leftover food. For quality and safe consumption, food should not be kept in room temperature for more than 4 hours from the time it is cooked at the caterer’s kitchen to the time it is consumed as advised by NEA.
What is the rental cost for tables and stools?
• Stool: $1/pc (min. 10pcs)
• PVC Chair: $2.50/pc (min. 10pcs)
• Table with skirting: $18/pc, 4ft x 2.5ft (min. 2 pcs)
*Prices are not inclusive of GST *Prices are not inclusive of GST
